FAQ

What are the store hours?

Monday-Friday 10:00am-4:00pm 

How do I determine my bracelet size?

Measure your wrist and add 1/2"for the correct fit. For example: if your wrist measures 6 inch, then you would purchase 6.5" to have the right fit. 

What materials are our bracelets made of?

Our bracelets are made with Heishi Clay Beads and your choice of either 14k gold spacers or non-tarnish silver spacers. 

How should I care for my bracelet? 

To keep your bracelet looking its best, avoid exposure to water, harsh chemicals, and from direct sunlight. 

Care should be used to avoid unnecessary over-stretching. Slide bracelets on and off wrist. Repeated stretching can weaken the elastic and shorten the life of your bracelet. 

We make sure that every effort has been made to ensure the strongest and best materials were used. However, please treat your products gently and with special care, as some materials can be extremely fragile.

These beads/material used are small and should not be used for children under 4 years old. Do NOT let the child put the jewelry in their mouth or play with the jewelry unattended. The shop assumes no responsibility for bracelets or any items purchased through shop. 

How long will it take to receive my order?

You should receive your order around 7-10 business days. Expedited shipping options are available, just message me for this option. Custom orders may take longer, depending on what we have in stock. 

Can I create a personalized bracelet?

Yes, these bracelets are perfect for friends/bridal/bridesmaids/school/teams/clubs/BFF/teacher gifts/daughters/mothers/sisters/grandmothers/family or yourself. 

Choose 8-10 letters as it won't fit on your arm depending on the sizing you choose. No special characters or symbols offered. Letters and numbers are only available. 

How to contact someone about my order?

You can email at anytime to contact the store with any questions at: sweetnashcreationsllc@gmail.com

What is the return policy?

All orders are final sale. Products are custom orders and made to order. Please double check your spelling, size, color selection, etc. prior to checkout since returns/exchanges are not available. 

You can always contact us if you have any issues or questions at: sweetnashcreationsllc@gmail.com.